Some tips for good communication during uncertain times:
How a message is delivered matters, especially communication during challenging times such as this. Some random thoughts over coffee this morning….
✅ Leadership and how we communicate needs to be clear, honest, and compassionate. There can be a natural human tendency to downplay and delay decisions. Pausing to consider the best path of action is ok but inaction is dangerous. If you are not sure what to do, certainly pause, but find meaningful action. Others are looking to your next steps. Communication is invaluable.
✅ People understand truth and transparency. Leadership that is not misleading is reassuring. Let’s not put a spin on things. We should update and communicate often, in a purposeful way. Honest and forthright communication is crucial.
✅ Sharing empathy includes tapping into hurt, stress and vulnerability. Leadership is strengthened when we connect in to human experience and not just the big picture. “I hear you.” “I understand.” “I feel the same way.” “What I have found is…” Communication should be connected.
✅ Being 100% logical and only a little empathetic might move things forward pragmatically but social and emotional well being needs to be attended to. Your logic might be protecting you but might also be disconnecting you from staff. A strong team member is someone who has armour and strength created by authentic connections with others.
✅ What we can change and what we cant: Let’s acknowledge that there are some things we cannot change. By acknowledging that there are some “non-negotiables” we can then focus on the areas we might be able to impact. It frees our mind to concentrate on the areas we can have greater influence.
If you are having a tough day or just want to chat about how to navigate a new leadership direction, reach out to me. Happy to explore further…..
CEO and Education Expert Greg Parry
Internationally renowned for his expertise in education leadership, Greg Parry’s vast experience includes leadership of projects for edu-cation institutions throughout Australia, the Middle East, the United States, India, Indonesia, Malaysia and China. Recognised for his numerous contributions in the education arena, Greg has received the Ministers Award for Excellence in School Leadership based on improvements in school performance and a range of successful principal training and leadership development programs, as well as the School of Excellence Award for Industry/School Partnerships and the School of Excellence Award for Technology Innovation. His company GSE (Global Services in Education) has been recognised as having the Best Global Brand in International Education in 2015 and 2016.
Considered one of the premier experts in his profession, Greg has trained teachers and principals throughout the world in areas such as critical thinking, language development and leadership. His expertise in school start up projects, leadership and curriculum development, has made him a sought after authority in these disciplines.
Global Services in Education set up and operate schools in all parts of the world. Governed by a philosophy of global citizenship, every member of the GSE team shares a passion to help shape international education and student achievement through inspiration and collaboration.
Our goal is to meet the highest objectives of every school, teacher, student and parent, with an unwavering dedication to quality education, shared ideals and intercultural perspectives.
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